But, when I'll be out of the show a lot, I put the coated Ambassadors back on, simply because they are more durable, and are easier for all of my different drum subs to come in and get a consistent tone, which is important for the sound department. They are very reminiscent of skin heads of the era, yet with modern day projection, durability and consistency. Also, at times when I know that I will be in playing the show a lot, I will use Remo Suede Ambassadors on the tom batters, simply because I love the mellow tone that they produce. For instance, when it's really humid in the theatre and the sound isn't moving through the air very well, I will sometimes use a Yamaha Aluminum or Steel snare for a bit of extra projection. I will sometimes make slight adjustments based on a variety of issues. When you ship your item, make sure that your RA# is printed clearly on the outside of the package.įor answers to any questions about our return policy, please call 1-80 or click here to send us an email.This is the basic kit. All deposits on special orders are non-refundable. Special orders can only be returned at the discretion of a Store Manager with a restocking fee added. Returned items not in their original condition will be charged a 15% restocking fee. Returned items must be in their original condition and packaging. The following items cannot be returned: Sheet Music, Books, Reeds, Strings, Harmonicas, Microphones, Clothing, CD's, Videos, DVD's, and Software. Do not forget to mention your customer number and order number so that we can expedite your request.Īll Returns must be received by the Music Den within 10 days of the day you received the RA#.Īll shipping costs are the responsibility of the customer and are non-refundable. To receive an RA#, Please call 1-80 or click here to send us an email. To return an item purchased online from you must notify The Music Den within 30 days from the date of the sale to receive an RA#.Īll returns must have an RA# (Return Authorization Number). For In-store purchases please refer to your receipt.) Please read the items below carefully to ensure that your Item Return is done correctly. Please see Reverb for their specific policies. The Music Den has a cash back return policy for all online returns 30 days from the date of sale. The Music Den wants you to be fully satisfied with your purchase. Be prepared to present identification and the purchasing credit card during pickup. When you arrive you can call the store at 97. Please wait for a confirmation email that your item is ready to be picked up. Be prepared to present identification and the purchasing credit card during pickup.Ĭurbside Pickups- Between 10am-5pm, Monday-Friday, you can choose to pick items up at our Randolph Store and have them brought out to you. Please call ahead to make sure that your item is at the store before coming to pick it up. In-Store Pickups- You can choose to pick items up at our Randolph Store. School Servicing- Items will be delivered to the school on our next scheduled weekly visit. The buyer must assume all shipping costs when returning an item. Shipping costs will not be refunded for returns. It may take one to two business days to process an order before it is actually shipped out. Orders made through will only ship to United States. Whether an order is shipped USPS or UPS is at The Music Den's discretion depending on what the situation may require. Standard Shipping- This is the default shipping method for orders shipping to a US state that is not in the lower 48, such as Hawaii or Alaska, Puerto Rico, or an APO/AE order. Those orders will ship using our Standard Shipping rate. Also items marked as "Oversized" will NOT ship free. Free Shipping- Most orders $50.00 and over ordered from SHIP FOR FREE, but there are two exceptions: Orders that are being shipped to a location that is not in the lower 48 United States will NOT ship for free.
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